Industrial computers and peripherals

Warranty and post-warranty service

Warranty and post-warranty service

Thanks to our detailed knowledge of the offered products and our own long-term experience gained during their deployment, operation and servicing, we are able to find optimal solutions not only in terms of technical parameters but also in terms of price. 

Already at the quotation stage we are ready to participate in the selection of suitable components and look for the most efficient way of their deployment. We have tested a number of standard solutions in practice. By using them, we can contribute to shortening the implementation time, reducing overall costs and minimizing risks.

SERVICE PLANS

LONG LIFE

Every one of our employees is a professional in their field. Our services and products are the result of the experience and expertise we have accumulated for over 30 years. We are not afraid of challenges and always strive to find solutions that meet all of our customers' demanding requirements.

ON-SITE

If you purchase this service, we will come to the place of deployment of the computer throughout the Czech Republic and Slovakia. In addition, we guarantee that the service intervention will be performed no later than on the 5th day from the date of reporting the fault. The service can be purchased additionally for 5 years (from the third year in combination with the LONG LIFE service.

NBD

The Next Business Day service guarantees Service intervention no later than the next business day at the location deployment of the computer throughout the Czech Republic and the Czech Republic. Its price depends on the price of and is reduced for a larger number of identical computers. The service can be can be purchased with an older computer.

NON-STOP

With this service, we guarantee that our service technicians will arrive for service intervention anywhere in the Czech Republic or Slovakia within eight hours at the latest. Day or night, weekdays, weekends and holidays. This service can also be purchased additionally and the price of the service depends on the selling price of the computer, similar to NBD

ADDITIONAL SERVICES

PROFYLAXE

We offer you a complete mechanical cleaning of your computer, replacement of filter cartridges and testing of critical PC components to prevent failure. You can also purchase partial preventive services focused on individual parts of the system.

BACKUP

Backing up using Acronis software and creating an image.

DETAILED SERVICE INFORMATION

WHY CHOOSE

PROFESSIONALISM AND EXPERIENCE

Every one of our employees is a professional in their field. Our services and products are the result of the experience and expertise we have accumulated for over 30 years. We are not afraid of challenges and always strive to find solutions that meet all of our customers' demanding requirements.

CERTIFICATION

We hold several quality and safety certificates. In addition, we follow a set of strict internal guidelines designed to maximize the quality and efficiency of our work. All these standards are regularly checked by internal and external audits.

COMPREHENSIVE SOLUTION

The ELVAC Group brings together several companies that, thanks to interdisciplinary cooperation, are able to provide comprehensive solutions for a wide range of industrial applications. We provide services and products that intertwine and complement each other, ultimately making your project easier and saving you costs.

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